A. Building Security
- All doors are locked and alarmed during off hours,monitored by outside company (ADT).
- Any doors unused during work hours will remain locked and alarmed.
- All windows are locked and sensored.
- CCTV cameras are strategically located for view of all freight doors. All activity is stored on DVR for 30 days. The DVR and security monitors are secured in warehouse manager’s office. The CCTV system is checked weekly for complete and accurate operation. These checks are logged and maintained.
- The alarm system is checked weekly for complete and accurate operation. These checks are logged and maintained.
B. Yard Security
- All perimeter fencing is 8-foot high, 9-gauge chain link.
- All Perimeter fencing is topped with 3-strand barbed wire mounted at a 45-degree angle.
- Unused gates are kept locked, and blocked with metal posts.
- Yard is lit both from the perimeter fences (light posts) and from the building (cargo lights).
- CCTV cameras monitoring yard and both gates exiting to the outside.
- Security station is centered in the only entrance and exit driveway.
- Security station is manned during operating hours. Locked down during closed hours.
- Security guards manned the station during peak periods.
- Security guards also carry two-way radios for communication with warehouse management.
- Unauthorized personnel are not permitted in yard at any time.
C. Parking Security
- Employee parking lots are in direct view of security station.
- Employee parking lots are well lit from all sides.
- Visitor parking is located directly in front of the main office.
- Employee parking is separated with a fence.
- Container parking is in direct view of the security station.
- Containers with freight are secured with bolt seals (security seals) and pin locks.
- During off hours containers with freight are additionally secured by placing pin locked empties around them.
- Only authorized employees are permitted in container parking areas.
- Background check is conducted on all employees.
- Personnel are all screened for employment verification.
- All personnel are verified for right to work status in the United States.
- All personnel are trained initially regarding security and safety concerns.
- Personnel are additionally trained as new processes or new concerns are introduced.
- Drivers are drug tested pre-employment, and enrolled in random testing program.
- Drivers are instructed in our drug awareness program.
- Driving records are reviewed pre-employment and annually as part of the California Pull notice program.
- Office employees are assigned ID scan cards for entrance.
- Warehouse employees report to a check in station.
- No employee is permitted to stay on property after work hours.
- Employees are not permitted to use company equipment for personal use.
- All employees are educated in the internal codes of conduct through the employee’s manual.
- Nova maintains a clear open door policy for reporting security and safety concerns, without repercussions.
- Any employee vehicles parked in rear lots will be searched prior to departure.
- All warehouse employees departing the facility must report to the station for inspection prior to departing. All personal items will be inspected including jackets, backpacks and lunch boxes.
- All keys, pass cards, and identification badges are retained by Nova, upon termination of employment. Computer passwords are disabled immediately.
- All drivers working for or on behalf of Nova are enrolled in the Pier Pass Truck tag program. This allows for positive identification at the marine terminals.
B. Visitor Security
- Appointments are required to visit Nova.
- All visitors must sign in at reception desk.
- Reception logs are to be maintained for one year.
- All visitors must be issued a visitor badge.
- Visitor badges are numbered and assigned to visitors. Upon return of the badge it is then logged back in.
- All visitors entering Nova's facility must be accompanied by a Nova employee.
- Passwords are always required for secured access. Requiring a seven digit non-dictionary passwords using a combination of alpha and numeric characters.
- Two firewalls are in place. Load balanced and redundant.
- Access to automated systems for data exchange is limited to IP specific access.
- Certain data access is limited to only the given data through the server access control systems.
- Log for intrusion detection and a filter log is reported to the Network Admin upon preset conditions for reporting.
- Flagged alerts for intrusion or violations of rules configured for access are emailed to the Network Admin.
- Network monitoring for unusual traffic patterns.
ACCESS, DEPARTURE AND FREIGHT SECURITY
- Access will only be granted to drivers with the appropriate The Delivery Order must specify the appropriate Carrier. If the driver does not present a D.O. (Nova receives via fax), the driver’s license for that driver will be logged.
- Upon completion of the load the HBL # will be referenced by the security officer.
- All drivers will be logged in by HBL #, Name, and License number. All drivers will also be timed in.
- After being logged, drivers will be issued a gate pass and assigned a loading door.
- All full containers must be logged by Container number, Company name, Driver’s name, Driver’s license number, and Seal number.
- Any attempted breach by an unauthorized person will be call "code red", and all supervisors and security will respond.
- All gates passes must be verified for the appropriate release signature before departure. Any questions regarding this must be resolved before departure.
- All gates passes must be logged prior to departure, including timed out.
- All full containers must be logged out by container #, Company name, Driver’s name, Driver’s license number, and Seal number.
- All empty containers departing must be logged out and opened to verify empty.
C. Freight Control
- Freight is segregated by fencing in the warehouse by type ( e.: Bonded, Domestic, and Hazardous.)
- External pick up drivers are segregated from freight by fencing.
- External drivers are required to stay at the rear of their trucks while waiting to load.
- Nova’s drivers are not permitted in the warehouse. They stage at dispatch or in the break room only.
- Warehouse employees stage at the break room.
- Warehouse employees are only to be in the internal warehouse with a supervisor present.
- All inbound containers are verified for seal matching against the container and note on manifest.
- All personnel assigned to devan or load a container will sign the manifest.
- All freight will be verified by mark, and piece count.
- All discrepancies will be noted and forwarded to Documentation department for presentation to customer.
- All OS&D (Over, Short and Damaged) will be thoroughly researched by direct supervisor prior to forwarding to Documentation. Supervisor signature is required.
- All orders released to external drivers require two verification signatures.
- All Nova drivers communicate with Nova via cell phones.
- Yard checks are conducted and verified twice daily.
- All containers and loads must be sealed by ISO/PAS 17712 seals. These seals are controlled at two locations and are logged by specific employees. These logs are verified and maintained.
- Inbound seals are verified by the ‘View, Verify, Tug and Twist’ method.
- All containers and trailers must be inspected for integrity. The 8 point inspections must be utilized. Front wall, left wall, right wall, floor, ceiling/roof, both doors, undercarriage, and locking mechanism. Trailers which are compromised will not be used. Anomalies noted while unloading a container must be brought to the attention of a supervisor immediately.
D. High Value Freight Controls
- A high value security cage is incorporated into the bonded facility.
- The security cage is enclosed by floor to ceiling chainlink fencing.
- All high valued / high profile freight will be designated to the security cage.
- Access to the security cage is restricted.
- The cage is always manned during opening hours.
- All product in and out is logged and inspected.
- All activity is monitored by CCTV cameras at all times and maintained for 30 days.
E. Driver Controls
- All drivers working for or contracted to Nova must have fully securable trucks. This includes both windows and doors.
- Stops for fuel and breaks are limited to only those hauling empty containers. Those hauling full loads must proceed directly to destination without delay.
- Loads are never to be unattended while in transit.
- Seals are to be verified upon receipt of all loaded containers.
- Seal numbers must match the pick up documents. All discrepancies must be addressed and documented at the pick location prior departing the pick-up location.
- All loaded containers must be inspected for container integrity. The 8 point inspection process must be utilized. This includes: Front wall, left wall, right wall, floor, ceiling/roof, both doors, undercarriage, and locking mechanism. All drivers must have a means of communicating with the Nova dispatch office cell, and must maintain throughout the day.
- Each driver will have a signed Security Agreement on file with Nova.
- All drivers hauling Hazardous material must maintain direct contact with their vehicle. They must constantly be aware of their surroundings and report any suspicious behavior. They must call in if delays extend past the normal transit time.
F. Security Guards (contract)
- All guards must be uniformed and maintain a professional appearance at all times.
- All guards must carry two-way radios for communication with management. The security station is also equipped with a phone for emergency calls.
- All guards will receive thorough training on Nova’s security procedures.
- Guards are required to control and maintain all gate activity and logs.
- Guards are required to monitor the parking areas and report any suspicious activity.
- Security guards will be stationed during operating hours. Security patrols will be conducted during closed hours.
- Guards will be additionally trained as new processes or concerns arise.
- The guard is required to ask for and check for proper identification badges for any associates attempting to enter the facility.
- If the associate does not have the proper identification, the guard must notify the staffing agency’s on site representative for clearance.
- The guard is required to stop all vehicles attempting to enter the facility:
- Employee vehicles are allowed to pass only if the steps outlined in step 8 have been completed and after a gate pass is issued.
- All Visitors who arrive at the gate are to be re-directed to enter through the main office.
- The receptionist will contact the appropriate party to greet the visitor.
- Once the visitor has clearance to enter they will be assigned a visitor’s badge which they must carry while on site.
- The visitor badges will be numbered accordingly and the visitor must be logged in and out.
- Upon exiting the facility all associates will be checked, which includes:
- Passing a metal detecting wand.
- Lifting of the pants legs.
- Lifting up the shirts to expose the waist line.
- Anyone leaving the facility in a vehicle will be stopped by the guard and be required to open the trunk or hatch to be inspected with no exceptions.
- In the event an alarm is triggered:
- During normal operating hours the company monitoring that alarm will make contact with the guard station first.
- If the facility is closed the monitoring company will contact security company to send a patrol to assess the situation.
- If there is no threat or activity the alarm company will be notified.
- If there is suspicious activity the patrol will contact the local authorities for assistance.
- Security Alarm company will notify all Nova personnel regarding any incident per the emergency contact escalation chart.
G. Facility Closing Procedures
- One hour prior to closing, the yardman verifies that every full container in the yard has security bolts, seals, and pink locks.
- The yardman gathers all the full containers together and surrounds them with empties. He then puts pin locks on the empties.
- The yardman positions empties in front of the gates as an extra security measure. He then puts pin locks on those empties.
- The yardman inspects all alarm points for obstruction and proper functionality.
- The yardman inspects all outside lighting to ensure they all are working.
- Once all the workload is completed we ensure that all personnel have exited the building, except for one manager and one supervisor.
- The manager and supervisor walk the yard to ensure that all full containers are sealed, bolted and blocked by empties.
- The manager and supervisor verify that both gates have empties in front of them and that they are chained and locked. The gate on the eastside has two k-rails as an extra security measure.
- They verify that alarm points are unobstructed and working properly in the yard.
- They double-check all outside lighting to make sure they all are working.
- The manager and supervisor go by the guard shack to verify the security guard is in place and to advise him of their departure.
- After all of the above is complete, the yard tractor is brought into the warehouse and the ramp door is locked.
- The manager and supervisor go into the warehouse to verify that every door, man-door, and roll-up door is closed and locked in the warehouse.
- The manager and supervisor check all alarm points for obstruction and proper functionality in the warehouse.
- The manager and supervisor inspect all entrances and exits in offices prior to leaving the facility and then exit from the door where they set the alarm system.
- Every manager and supervisor has his own unique alarm code.
F. Weiser Security (contract)
- Contract security service is not currently enrolled in C-TPAT, though we are currently working with them.
- Nova has been successfully C-TPAT audited on multiple occasion by the Department of Homeland Security, on behalf of our C-TPAT Clients.
I. U.S. Customs
- All of the procedures listed above are maintained at Nova Transportation Services, Inc.
- at 2131 W. Willow Street, Long Beach, CA 90810. They are available to U.S. Customs upon request.
J. Nova Security Assessment
- Nova Transportation Services, Inc. has worked hard over the years taking the necessary steps to secure freight. We are reasonably assured that our procedures are effective and sound. We do; however, welcome the evaluation from another prospective. We envision adding to the current process (i.e.: increase video). We also intend to evaluate procedures quarterly to account for unidentified concern or changes in business practices.